{"id":7505,"date":"2022-07-20T18:49:24","date_gmt":"2022-07-20T16:49:24","guid":{"rendered":"https:\/\/www.aventurineparis.com\/returns\/"},"modified":"2022-07-20T18:49:25","modified_gmt":"2022-07-20T16:49:25","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.aventurineparis.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30PX;--awb-padding-bottom:30PX;--awb-background-color:#fafafa;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-align-content-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-bottom:0PX;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:0px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:30PX;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#cccccc;border-color:#cccccc;border-top-width:3px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#666666;--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-bottom-small:10px;--awb-font-size:25px;\"><h1 class=\"fusion-title-heading title-heading-left md-text-align-center sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:1px;font-size:1em;--fontSize:25;line-height:1.2;\">RETURNS AND REFUND<\/h1><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:rgba(40,45,51,0.1); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: rgba(40,45,51,0.1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 14px;width: 14px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #5e6593;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Work Sans\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Work Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #181b20;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #181b20;}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: #181b20; }<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-7497 return \"><span class=\"entry-title rich-snippet-hidden\">Return Policy<\/span><span class=\"updated rich-snippet-hidden\">2022-07-20T18:39:00+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7497\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7497\" href=\"#collapse-1-7497\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Return Policy<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7497\" aria-labelledby=\"faq_1-7497\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You have 30 days to return your product from the date of receipt of the package. You must contact Aventurine by email (email link) within 30 days of receiving the order. Returned products must be unworn, undamaged and returned in their original packaging. Products returned, including incomplete, damaged, worn items, will not be returned.<br \/>\nThe exception to the right of return:<br \/>\n&#8211; For hygiene reasons, the return of earrings is not accepted.<br \/>\nIf your return is due to an error on our part or to a defective product, we ask you to report the problem within 15 days, you will have the opportunity to exchange your item, within the limit of available stocks. The return and return costs would then be borne by Aventurine. We<br \/>\nwill send you a Colissimo prepaid return label. We are not able to provide you with a return label for your overseas trip, but you will be reimbursed for your return costs.<br \/>\nIn case the return concerns another reason, the costs will be at your expense. Your return must be sent to:<br \/>\nAventurine SAV<br \/>\n32, rue Espariat<br \/>\n13100 Aix-en-Provence<br \/>\nFrance<\/p>\n<p>Aventurine will refund you within 10 days after receiving the products. Items that do not meet your expectations should be returned to us in new condition.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-7498 return \"><span class=\"entry-title rich-snippet-hidden\">How to return an article?<\/span><span class=\"updated rich-snippet-hidden\">2022-07-20T18:40:13+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7498\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7498\" href=\"#collapse-1-7498\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to return an article?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7498\" aria-labelledby=\"faq_1-7498\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>For orders with delivery in Colissimo.<br \/>\nSimply write us an email to let us know and return the article to us only at the address below. We recommend that you keep your proof of mailing.<br \/>\nAventurine SAV<br \/>\n32 rue Espariat<br \/>\n13100 Aix-en-Provence<br \/>\nFrance<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-7505","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/pages\/7505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/comments?post=7505"}],"version-history":[{"count":2,"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/pages\/7505\/revisions"}],"predecessor-version":[{"id":7507,"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/pages\/7505\/revisions\/7507"}],"wp:attachment":[{"href":"https:\/\/www.aventurineparis.com\/en\/wp-json\/wp\/v2\/media?parent=7505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}